While I’m not perfect, I try hard not to fall prey to the
things that drive me crazy, especially when it comes to my fellow
attorneys. I have a top 5 list of all
time things I wish attorneys did or didn’t do on a regular basis, and thought
I’d share.
The first is responding timely. Clearly I wish this was something that
everyone exercised on a regular basis.
There is nothing more infuriating than having worked your butt off on
documents or settlement negotiations, cleared it all with your client and sent
it off to opposing counsel, waiting for a reply. And you keep waiting. Wait for it……..nope, still nothing. You can call, email, or write a letter yet
never get anywhere. Meanwhile your
client is breathing down your neck and you can honestly say none of it is your
fault, although that doesn’t ease your client’s already tense demeanor. I try to reply to all messages, written or
otherwise, within no more than 48 hours.
If you haven’t heard from me in that time frame, I’m probably sick or
won the lottery and decided to bail on my job (unfortunately only the former
has ever occurred, but I’m still hopeful).
We’re all busy people, but the faster you reply, the better chance we
can close the case and everyone can move on.
Don’t personally attack me or my client. Family law is stressful enough, and the
emotions of the clients are at an all time high – it benefits everyone to stick
to the facts and not sink low enough to take personal jabs. All this does is make a tumultuous situation
worse and stall negotiations. There is
no need to make fun of a person’s weight in pleadings (this happens more than
you think) or call someone names in a letter.
Don’t forget that I have to pass these documents on to the client, which
means they will see the nasty junk that was written about him or her. Sometimes you do have people who do things
which are really reprehensible, but most of the time the inappropriate comments
are nothing more than below the belt and unnecessary.
Be prepared. I’ve
done my homework, read the law and know the facts of the case (other than those
that some clients feel the need not to share with me, which is always
fun). You should be prepared too – if
not for your own good, then for the person that is paying you – the
client. People notice when one side has
got his ducks in a row and the other doesn’t, including the judge.
There’s the old saying that an attorney only lies when he
opens his mouth, but I’d like to believe that this isn’t true. Everyone has a reputation whether they want
to or not, good, bad or mixed. And of
course, everyone has an opinion, which can mean more depending on who it’s
coming from. The last thing anyone wants
to be labeled as is a liar. We all know
that some clients pick and choose what they tell us and we can only report what
we’re told. However, there are times
where we know the other side is being shady and maybe it’s not just the
client. Having opposing counsel know
that she can trust you is key to resolving the matter timely and
successfully.
Being courteous is another pet peeve of mine – both in my
personal and work life. It’s not always
possible because at times you are under the gun with a time constraint or an
emergency situation; but if an attorney asks me to postpone a motion for a week
or two because he was recently retained, I’m likely going to do it. I’ve been there and I know there’s a good
chance I’m going to need to ask for the same professional courtesy from him one
day, so it behooves me to accommodate him, plus it’s just the right thing to
do. The same goes for not serving people
at the last minute with pleadings – although I totally admit I’ve been guilty
of this a time or two but I’ve got to be really peeved to do so – giving people
time to respond is the best way to ensure that all the facts come out and
everyone can be prepared to argue their respective side.
I don’t want to cringe when I see the name opposite mine on
the pleadings, and I certainly don’t want people to feel that way when they see
my letterhead in their mailbox. I try my
best to do the best job for my client and maintain a good relationship with
others in my field, and it’s always helpful if the other side does the same. There’s always room for improvement no matter
who you are, although I still plan on repeatedly telling my husband that I am
already perfect.