No one likes being dumped, and if you’re currently embroiled in legal issues, the last thing you need is to be dumped by your lawyer. Here are my top tips to foster a healthy attorney-client relationship.
Don’t hire a champagne attorney on a beer budget. Yes, lawyers are expensive, and some people have family or friends to help them foot the bill, but if you truly cannot afford the services of the attorney you’d like (whether from the outset or partway through the case), be honest with your attorney. Some may offer sliding scales, reduced rates, payment plans or participate in pro bono services. They may also be able to recommend a competent attorney at a price you can afford.
Once you
decide on an attorney, read the retainer agreement more than once. Ask
questions if you don’t understand something in the contract. Ultimately, once
you sign it, you are responsible to uphold your end of the bargain. Not doing
so could lead to termination of representation.
Return
documents and respond to emails timely. The time constraints you may find
burdensome are often set by the court, court rules or statute – it is not your
attorney being unreasonable. If you can’t comply with a deadline, let your
attorney know immediately so he can ask about an extension. If you don’t
cooperate, your attorney can’t put forward a successful case.
Speaking of
timing, show up to court and appointments on time. Many matters are still being
held via Zoom, which means less justification for tardiness. Being late shows a
lack of respect and preparedness. A professional you’ve hired to work for you
shouldn’t have to wait on you, and vice versa – keep each other informed as to
any delays.
Be respectful
to your attorney’s staff, ALWAYS. They are the gatekeepers and are extremely
knowledgeable people to have on your side. Behind the scenes is their world, and
they are likely to be the ones setting up hearings and appointments, drafting
documents and helping manage your case. They may also have an hourly rate or
charge for particular services – this should be spelled out in your retainer
agreement. If you don’t see anything in the contract, ask so you’re not
surprised when you get your bill.
Last, be
honest. About everything. You can do yourself no greater disservice than lying
to your lawyer. If you can’t tell the truth to someone bound by legal pinky
promises, who can you tell?
